A. Roese Cremation & Memorial Society Privacy Policy
Effective Date: April 8th, 2026
1. Introduction
A. Roese Cremation & Memorial Society (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of the families and individuals we serve. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable federal and Florida laws.
2. Information We Collect
We may collect personal information necessary to provide funeral, cremation, and memorial services, including:
- Full name, address, phone number, and email
- Date of birth and date of death
- Social Security number (when required for legal filings)
- Medical and health-related information (as required for death certificates and permits)
- Payment and billing information
- Next-of-kin and beneficiary details
- Veteran status or service records (if applicable)
We may also collect non-personal information such as website usage data through cookies and analytics tools.
3. How We Use Your Information
We use the information we collect to:
- Provide cremation, funeral, and memorial services
- Complete legal documents such as death certificates and permits
- Coordinate with cemeteries, crematories, and government agencies
- Process payments and maintain records
- Communicate with families regarding services and arrangements
- Improve our website and customer experience
- Comply with applicable laws and regulations
4. Sharing of Information
We may share your information only as necessary to provide services or comply with legal obligations, including:
- Government agencies (e.g., Florida Department of Health)
- Crematories, cemeteries, and transportation providers
- Clergy, celebrants, or service coordinators
- Payment processors and financial institutions
- Insurance companies (for preneed or at-need services)
We do not sell or rent personal information to third parties.
5. Confidentiality of Sensitive Information
We understand the sensitive nature of the information entrusted to us. We take reasonable administrative, technical, and physical safeguards to protect personal data against unauthorized access, disclosure, or misuse.
6. Data Retention
We retain records for as long as necessary to:
- Fulfill the services requested
- Comply with Florida recordkeeping requirements
- Resolve disputes and enforce agreements
7. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to personal information we hold
- Request corrections to inaccurate information
- Request limitations on certain uses or disclosures
To exercise these rights, please contact us using the information below.
8. Website and Cookies
Our website may use cookies or similar technologies to enhance user experience and track general usage patterns. You can adjust your browser settings to refuse cookies if you prefer.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Children’s Privacy
Our services are not directed toward children under 13, and we do not knowingly collect personal information from children.
11. Compliance with Florida Law
We operate in accordance with applicable Florida statutes governing funeral, cremation, and consumer privacy practices, including requirements for handling sensitive personal and health-related information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.
13. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact:
A. Roese Cremation & Memorial Society
3400 South Tamiami Trail Suite 300
Sarasota Florida 34239
Phone: (941) 326-2700
Email: info@aroesecremation.com
Website Contact Form: www.aroesecremation.com/contact
This Privacy Policy is intended to provide transparency and reassurance to the families we serve, ensuring their information is handled with dignity, respect, and care.
